Shipping policy
Last updated: October 26, 2026
Where We Ship
Pearl Glowsih currently ships within the United States. We do not ship internationally at this time.
Processing and Delivery Time
Orders are delivered within 1–3 business days after the order is confirmed. Business days are Monday to Friday, excluding U.S. public holidays. Orders placed on weekends or holidays are processed the next business day. During sales, holidays, or for remote areas, delivery may take longer; we will contact you if there is a delay.
Shipping Costs
Shipping charges, if any, are calculated and shown at checkout before you pay.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details where available. Our delivery partner may contact you to schedule a delivery time for large furniture items.
Receiving Your Delivery
- Please make sure someone is available to receive the delivery, and that the item can fit through doors, stairways and elevators at the delivery address.
- Inspect the package on delivery and note any visible damage on the delivery receipt. Report damage to us within 48 hours with photos (see our Refund Policy).
- Unless stated otherwise on the product page, delivery is to your door and does not include in-room placement or assembly.
Incorrect Address and Failed Deliveries
Please double-check your shipping address at checkout. If an order is returned because of an incorrect address or a missed delivery, additional redelivery charges may apply.
Contact
Questions about your delivery? Email pearl_glowish@outlook.com.